FAQ

Do you have payment plans?

You can use ShopPay to break up your payment over a few months.

How many pages can I have in my Wedding Album?

The albums come standard with 20 spreads (40 pages). The maximum number of spreads is 50(100 pages), and each extra spread is $60. If you would like to add more pages to your album, justlet us know.

What is the paper quality in the album?

The paper is high-grade, Fine Art, museum-quality paper.

The luxurious pages are 50mil / 1.3mm, ensuring the sturdiness of the pages so that they forever remain flat and do not warp, this will safeguard your wedding album stands the test of time.

How many photos can I include in my wedding album?

As many as you like! However, we do recommend allowing the pages to have some breathing room so each and every photo has the chance to shine! We suggest having no more then 6 images on most of your albums pages. In saying that, the only exception are the ceremony and reception spreads - we tend to pack in lots of dance photos on the final pages to wrap up your story with a fun bang!

I don't know which images to include...I love them all! Can you help me?

Absolutely! These beautiful albums are perfect for any shoot! We can create a bespoke album to house your memories. Albums also make great gifts - for special days or anniversary presents.

How many pages will we need in our wedding album?

The albums come standard with 2o spreads (40 pages) T he first round is a draft where you are welcome to add/delete images and remove/add pages.
Your wedding album has three draft rounds to ensure everything is perfect before we send it off toprint.
Most couples feel happy with their design after 2-3 rounds of amendments.

Will I see a draft of the wedding album before it goes to print?

Yes indeed! We will send you a digital proof as soon as we put together the design. You are welcome to add, delete or change images via our easy-to-use digital proofing system. This is where you'll be able to add comments directly to the pages and let me know the changes you would like - everything is done online! Three proof rounds come included in the price of your album. 

Do you offer albums for other shoots (e.g. elopement, family, or couple)?

Absolutely! These beautiful albums are perfect for any shoot! We can create a bespoke album to house your memories. Albums also make great gifts - for special days or anniversary presents.

How long will it take to receive my wedding album?

Please allow up to 7 business days for your first draft to be sent. If there's a special date you would like to receive your albums by, such as a birthday, Christmas, anniversary, etc, please let me know!
The timeline of receiving the final album is also dependent on you as I'll need your help with proofing and approving the draft round/s. The less back-and-forth changes we have, the quicker the process will be.

Once you are 100% happy with the album we will send the design off for print. You will then receive your album in the post 3-4 week from the time we sent the design to print. 

How do I care for my wedding album?

Your album will come with a detailed care instruction card to help you ensure its longevity.

It is best if you;
- keep your album out of direct sunlight
- store your album in a non-humid, cool, temperate place.
- store your album flat
- keep sticky fingers away from your album pages!

Do you ship worldwide?

Wherever you are across the world, your album will be shipped to you at no extra cost. The price of my wedding albums are all-inclusive.

Do you offer returns?

Prior to finalizing your album design and sending it off to be printed, you'll have multiple proof rounds to ensure you are 100% happy with your album. As your album is a handcrafted, customized piece, I unfortunately can't provide a refund once it's been printed. 

In the rare instant your album is damaged in the post or there is a mistake in the album due to an oversight/error (something that you did not approve), then we'll replace your album for free, at no additional cost.  

Do you offer refunds if I decide not to get an album after I have ordered?

The album design process begins as soon as your non-refundable album deposit is paid. From selecting and curating images, designing the layout, creating a story flow and contacting the printers, a lot of time and energy is committed to creating your wedding album behind the scenes. Therefore, the deposit is non refundable, and the final payment of your album, which is due before print, is also non refundable once paid.

If you have any questions or are feeling uncertain, we recommend booking a call with us so we can chat through it and show you some sample albums, for your peace of mind. 

Ready to make your own luxury wedding album?

If you are ready to let your wedding album be the centerpiece that creates new memories, strengthen old relationships and help make new ones, click the order  button to get started.

Still have burning questions?
Book a call with us.

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